Koshun Oolong

Brew Guides

METHOD

Heat 150ml of water to 185°–195°. Combine with 4–5g of leaf.

STEEPING TIMES

• 1st: 45-60 seconds
• 2nd: 30-45 seconds
• 3rd: 60 seconds

TIP

Koshun oolong rewards concentrated, short steeps that let the floral and fruity aromatics evolve across multiple infusions. Don’t rush past the first steep.

ESTE Shipping & Delivery Policy

At Este, we understand that timely and reliable delivery is essential to your experience. We offer a curated selection of shipping options tailored to your needs, including standard, expedited, and express delivery. Our dedicated team works diligently to process and dispatch your orders promptly.

Shipping & Delivery Details

• Dispatch Time: All orders are processed and dispatched within 24 hours.
• International Delivery: Global orders typically arrive within 5 to 7 business days.
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• The 30-Day Shipping Guarantee (CA B&P §17538(a)): We commit to shipping all orders within 30 days of payment. In the rare event of a delay past 30 days, we will either refund your purchase in full, offer a substitute, or send a delay notice giving you the option to opt for a full refund. Orders that have not arrived within 30 days of purchase are refunded in full upon request.
• Please Note: Delivery timelines are estimates and may vary based on product availability, destination, and potential carrier delays.

ESTE Refund & Cancellation Policy

We want you to be completely in love with your Este purchase. Because our products are perishable consumables, all sales are final and we do not accept physical returns. However, our ultimate goal is to ensure your complete satisfaction, which is why we offer a risk-free satisfaction guarantee.

First-Order Satisfaction Guarantee

We want you to love ESTE. If you’re not satisfied with your first order for any reason, contact us at hello@drinkeste.com within 30 days of delivery and we’ll refund your purchase in full — no return needed.

Please note: This guarantee is limited to one refund per customer.

Damaged, Defective, or Incorrect Orders

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Refund Processing Timelines (CA B&P §17538(e))

Once a refund is approved by our team:

• Credit Card Refunds: Submitted to your card issuer within 7 business days of approval.
• Cash / Check / COD Refunds: Mailed to your delivery address within 30 days of approval.
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• Automatic Renewal: Autoship orders renew automatically at the cadence you select (e.g., monthly) at the price shown when you subscribe.
• Price Changes: We will always notify you via email before any price change takes effect.
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• Subscription Refunds: Refunds for processed Autoship orders follow our standard policy outlined above (final sale, unless damaged or defective).

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In compliance with California Business & Professions Code §17538(d), the following legal details are provided prior to checkout:

• Legal Business Name: Este
• Complete Street Address: San Diego, CA
• Contact Email: hello@drinkeste.com