Shipping & Returns

Last updated August 12, 2026

Shipping & Delivery

ESTE currently ships to addresses within the United States. Available shipping services, rates, and estimated delivery timing are shown at checkout. We do not currently offer cash on delivery or international shipping.

After your order ships, tracking information is sent to the email address used at checkout. Delivery estimates are provided by the carrier and may be affected by weather, holidays, or other carrier delays.

Returns & Refunds

Because tea and other consumable products are perishable, all sales are final. We do not accept returns of opened or unopened tea.

If an item arrives damaged, defective, or incorrect, email hello@drinkeste.com within 14 days of delivery. Include your order number and a clear photo of the item and packaging. After review, we will replace the affected item or issue an appropriate refund.

Approved refunds are returned to the original payment method. Your bank or card issuer may require additional time to post the credit.

Order Changes & Cancellations

Contact us as soon as possible if you need to change or cancel an order. Once an order has entered fulfillment or shipped, we cannot guarantee that it can be changed or canceled.

Contact

ESTE Tea Company, LLC
Email: hello@drinkeste.com
Phone: 619-317-0992

Please contact us before sending any item. Do not mail returns to an event or pop-up address unless our team has provided that address for your approved return.